Customer Satisfaction Survey

    Customer Name (required)

    Job Reference (required)

    1. Introduction and Aim

    The purpose of this survey is to find out what you expect from Medspace Solutions as a supplier, and how satisfied you are with the service you receive. This information will be used to help us improve our services in line with our ISO9001:2008 Quality Management System.

    Below are some features of our services. Using the key as a guide, please tick the number that most accurately reflects how satisfied or dissatisfied you were with the service provided, or tick N/A if not applicable to you.

    Totally Satisfied Totally Unsatisfied

    2. QUALITY OF QUOTATION / PROPOSAL

    N/A12345678910

    3. LEADTIME FROM ORDER

    N/A12345678910

    4. AVAILABILITY OF STAFF

    N/A12345678910

    5. PERFORMANCE OF CONSULTANT

    N/A12345678910

    6. DELIVERY PERFORMANCE

    N/A12345678910

    7. INSTALLATION PERFORMANCE

    N/A12345678910

    8. INSTALLATION STAFF

    N/A12345678910

    9. KNOWLEDGE AND FLEXIBILITY

    N/A12345678910

    10. COURTESY OF STAFF

    N/A12345678910

    11. PRICE OF SERVICES

    N/A12345678910

    12. OVERALL, HOW SATISFIED OR DISSATISFIED ARE YOU WITH MEDSPACE SOLUTIONS LTD?

    N/A12345678910

    13. HOW LIKELY ARE YOU TO CONTINUE USING MEDSPACE SOLUTIONS AS YOUR STORAGE AND LOGISTIC PROVIDER?

    N/A12345678910

    Any other thoughts or comments: